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Old 12th May 2008, 15:53   #1 (permalink)
amy
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Does anyone on the Tenerife forum know how I can contact Via Express in Tenerife?

im having trouble bringing up via express booking form coming up saying default any suggestions
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Old 12th May 2008, 16:07   #2 (permalink)
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Maybe if I knew what you were talking about?!

What is via express and what are you booking?
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Old 12th May 2008, 17:56   #3 (permalink)
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Originally Posted by amy View Post
im having trouble bringing up via express booking form coming up saying default any suggestions
The link on the web site just opens up outlook so an email can be sent.
The email address it gives is

reserva AT viajes-laurisilva DOT com

Try sending them an email giving your details and they should come back to you (it's a few years since I last used them but this is the way I contacted them)

Replace AT with @ and DOT with .

Last edited by Mike in Chayofa; 15th May 2008 at 18:12. Reason: Anti-spam measure
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Old 15th May 2008, 18:06   #4 (permalink)
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thank you for that im finally getting somewhere
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Old 15th May 2008, 19:31   #5 (permalink)
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Via Express http://www.viajes-laurisilva.com/ve-english.htm

They don't have an online booking form and as you say clicking on book here simply opens your mail program so you can send details of your request, however, they are good at not replying and when your forced to phone they say your mail wasn't received. What they forget is an automated reply is generated and if you receive the following then your mail was received i.e.

Thanks for your reservation. In a few days you will receive a confirmation.

Gracias por su reserva. Dentro de un oar de dias recibira una confirmacion.

Danke für ihre Reservierung. Innerhalb der nächsten Tage erhalten sie eine Bestätigung.

Contact-Tel: +34 922 374549


Saying this, having booked the service many times on behalf of others and from feedback they supply an efficient service but a reservation number or some sort of confirmation paperwork should be given for peace of mind at least.

Do ring them if there's no confirmation via email. Oh and prices have risen from those on there webpage so ask exact cost.
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