I purchased a one way flight from TFS to Manchester at the Travel Shop in Puerto De La Cruz.
I paid by visa entered my pin, was not asked to sign it. The girl told me it had worked out more expensive and couldn't understand it, the rate must have change later in the day,on checking the visa slip later I realised we had been charged in GBP instead of euros, also it stated I had been given a choice of currencies euros or sterling, which of course I hadn't. back to the Travel shop saw an English person who was very argumentative and not very pleasant, I know about this scam of charging in GBP . She blamed it on our bank, which is Nationwide and they don't charge any commission.
Went back again and saw the accountant who apologised and said they were in the wrong as they should have asked us if we wanted to pay in GBP we got a refund for the overcharge, apparently they have two cc machines, one converts it to GPB and the other doesn't, apparently if they put a GB cc in the Santander one it recognises the fact that we are not residents and have a GB card and it automatically converts it to GBP!!! on asking if all English people get charged this way we were told yes they do, what a
rip off!
It is the last time we will use the Travel shop