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Old 28th August 2008, 15:16   #1 (permalink)
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Question Where can I send a fax from in Tenerife?

I need to send a fax to Telefonica so I can have my line disconnected.

The problem is they have already disconnected my line but won't stop billing me until I sign and fax this stupid form which has took three weeks to get to me.
I have fax software on my computer and a fax modem, but I have no line now, I am using Mobile broadband and have looked at many of these eFax solutions but they want me to sign up or take a free trial, the free ones are all based in the US or UK but not to Europe.

I don't send faxes anymore, I email, not used a fax for years, but Telefonica's hi-tech services don't accept emails ? from what I have read.

Last time I sent a form to them it was by snail mail, and snail mail in Tenerife is actual fact. I saw two snails the other day with letters on their backs on their way to Santa Cruz, I pulled over and asked them, "Where have you come from?", they said "Las Americas, why?" I asked them "when did you set off ?", they said "A week last Tuesday", they were only just getting on the TF1 at Los Cris

OK so its one of those days.. but seriously where can I go to FAX my document in or around Las Americas or Los Cris, I am in Chayofa
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Old 28th August 2008, 15:51   #2 (permalink)
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I have found that when i have needed to send a fax in the past that any hotel reception is happy to oblige if you ask nicely!
Most of them without charge but it helps if you offer something.
I reckon Chayofa Country club would do it for you no worries.
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Old 28th August 2008, 16:05   #3 (permalink)
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Most internet cafes send faxes for you - Los Cristianos shopping centre beside the Flower Market - upstairs, El Mundo - Leandro always happy to help (good English); Valdes Centre - first floor Locutorio near Dona Arepa coffee shop; also Los Cristianos internet place few doors down from Ofipapel.
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Old 28th August 2008, 17:03   #4 (permalink)
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You can also take the form to a post office and send it by Burofax. This is a means of sending that Telefonica can not deny they have received as someone has to sign for it. When I recently filled in this form also to disconnect a phone line,Telefonica continued billing me for a couple of months
afterwards. I eventually contacted the consumer office in Adeje and they wrote off a letter to Telefonica for me.
Good Luck with your disconnection.
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Old 28th August 2008, 17:26   #5 (permalink)
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Go to the country club i have sent faxes from there 1 euro
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Old 28th August 2008, 18:56   #6 (permalink)
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Old 29th August 2008, 17:33   #7 (permalink)
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Quote:
Originally Posted by brenda View Post
You can also take the form to a post office and send it by Burofax. This is a means of sending that Telefonica can not deny they have received as someone has to sign for it. When I recently filled in this form also to disconnect a phone line,Telefonica continued billing me for a couple of months
afterwards. I eventually contacted the consumer office in Adeje and they wrote off a letter to Telefonica for me.
Good Luck with your disconnection.
Yes I do like the sounds of the BuroFax, knowing what they are like.

Thanks for that, and thanks to all who posted to this thread.
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Old 29th August 2008, 18:43   #8 (permalink)
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No problem. I am just here to help !
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