jaypeeps

Does anyone know why it is practically impossible to get a refund on returned items here?

Surely there must be some rules & regulations.

I know all businesses have claim forms, but how do they work?

Jaype

Janet

jaype, have a look at THIS thread for complaints books.

As far as refunds and returns are concerned, it depends on the type of business, whether you have a receipt, whether you return something within a fortnight, whether whatever it is has been touched. We've had everything from straight refusal (Spanish Style) to complete replacement (Chafiras Ferreteria) to money back (can't remember where).