No problem, its not being personal, I am a great supporter of the claiming your charges band. I have claimed back wll into 5 figures, sort of embarrassing but not totally when you find that you can claim 8% compound interest from the date of the charge so £100 from 6 years ago is now £150 ish but people are also now claiming ack the interest at the same rate the bank penalised them, 29.9 or some 35.9% APR that is taking the £100 after 6 years to well over £300
If like me you got hit with hugh charges for whatever reason you can and WILL get it back.
Nationwide paid me £16,000

for 3 accounts which included £4000 in interest (still waiting a court dte for the extra interest £2000) and from the first letter to getting the cash took 8 weeks but I did have to file the papers in court, but after 8 days after the papers being served they stumed up. This was only £12000 over 6 years (£2000 a year) which was £40 a week, 1.25 charges a week, not a lot when broken down like this.
I have also DONE MBNA, GE money, Citicard. Halifax BOS, Burmingham Midshires and still have another 5 to go. I have a court date to take a debt collection agency to court for claiming money from me without having the correct paperwork, so I am going to try to get it back.
There is a site with approx 90,000 members all chasing to get THEIR money back,
so far on the site it is reported that £4million has been claimed back by 4000 people. I bet that is about 20% of the actual figures.
The site is free and probably the most freindly & helpful (exluding this one of course) bunch of folks I have met on the web.
Main site worth a read to see how it all began.
Step by step guide read this section before going too far
and read some other cases in the furum for your bank.
Feel free to pm me with any questions or post hem here, or register on the BAG site and start the process.
My name on the site is debt_mountain should you want to ask any questions on that site.
Basically you have 6 steps
1 - ask for your statements (max £10 paid to the bank)
2 - add up all your charges for 6 years (for England but 5 Scotland)
3 - ask for the money back, wait 14 days
4 - ask again, wait another 14 days
5 - file a small claim in the local court (Max £5000 England - £750 chunks - Scotland)
6 - sit and wait.
You must be willing to goto court, but it will never happen (very very unlikly), the banks dont want to defend as they will have to explian to the judge that it only costs 30p for each charge not £30 and the judge will demand they pay back every charge to everyone.
The bottom line is that under the consumer credit act and banking code a bank cannot make a profit from a charge and can only cover it actual expenses, £30 is massive profit.
I forgot to say that people are now also claiming back the mortgage early redemption fees as these too are unfair charges and making a big profit. The mortgage companies should only make enough to cover the actual cost of ending the mortgage early.
People are getting thousands back from these ERCs