Help With Indesit washer/dryer please

colleenp · 20th February 2008, 20:13

before i make a fool of myself and cost us more money, does anyone in the uk own one of these machines?

we had one delivered today while i was at work, electrician charged us £40.00 to disconnect our old one and £50.00 to connect this one. it's filled with water and it won't drain, i've followed the trouble shooting guide and nothing works? does anyone have any ideas please?

the led light was flashing earlier. the instruction guide said that if this happens, turn if off for 40 seconds and then on again. it's not flashing now but it still won't drain

thanks in advance

el1369 · 20th February 2008, 20:24

Sometimes when the washers dont empty, it means the outlet hose has either got a kink in it or the height of the outlet is too high.

Try pulling the washer out and see what happens. If it drains, there was a kink, if not lower the outlet hose and try draining into a bucket.

Let me know what happens.

maddogmolly · 20th February 2008, 20:26

Hello colleen pull the washing machine out and check the outlet hose has not got a kink, this might cause that.

well some one beat me to it

old golfer · 20th February 2008, 20:29

It seems You may have a Kinky machine ... Well if it was a good price ...why not...

Rolzysmum · 20th February 2008, 20:32

Quote:

Originally Posted by colleenp

electrician charged us £40.00 to disconnect our old one and £50.00 to connect this one.

Those charges are outrageous even for rip-off UK! You need to get on to the retailers you bought from ASAP.
I had to get a new machine about a week ago and bought an Ariston - which is a Hotpoint I was told. I was going to pay the extra for an Indesit, but was told in the showroom this was also a Hotpoint!
Sorry, not much help Jackie! Hope it all gets sorted for you.

colleenp · 20th February 2008, 20:36

Quote:

Originally Posted by el1369

Sometimes when the washers dont empty, it means the outlet hose has either got a kink in it or the height of the outlet is too high.

Try pulling the washer out and see what happens. If it drains, there was a kink, if not lower the outlet hose and try draining into a bucket.

Let me know what happens.

thanks el. and gracey and og. pulled it out. no kinky hose.

just a trickle came out into the bucket, it's not draining.

thanks sal ... i should have got the hotpoint.

thank you everyone. i turned it off and on again and didn't realise there's a start button. all the water drained into the bucket. can i now put some washing in there?

Rolzysmum · 20th February 2008, 21:03

Glad you're sorted - I had a similar problem with mine with the "start button".
Yeh - go for it - do some washing!

colleenp · 20th February 2008, 21:06

Quote:

Originally Posted by Rolzysmum

Glad you're sorted - I had a similar problem with mine with the "start button".
Yeh - go for it - do some washing!

a big thank you to you all. if i'd not posted on here, it probably would have cost us another small fortune

gonna put a wash in now

Nicky2723 · 20th February 2008, 22:05

Quote:

Originally Posted by colleenp

thank you everyone. i turned it off and on again and didn't realise there's a start button. all the water drained into the bucket. can i now put some washing in there?

sorry hun, can't help masel