Quote:
Originally Posted by Daverock Not in the least difficult  |
We have been selling these scratchcards until we were informed they were being withdrawn, & you wouldn't believe the crap we've had to take from customers over the last week.
My staff have been called cheats, liars, conmen & one customer on Sunday insinuated that I have no father.

(Water off a ducks back for me, I've been called much worse by school kids who I would't sell fags to).
I would say that we have had 20-30 irate customers who all thought they had won. Some understood after we explained their mistake, but a large majority couldn't grasp it at all. Sad really.