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Old 3rd September 2008, 09:08   #9 (permalink)
nook
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Join Date: Aug 2007
Location: Barnsley Yorkshire
Gender: Male
Posts: 204
Quote:
Originally Posted by Licinius View Post
Ok heres the scenario, you're a small business & somebody comes into your store & asks if you will price match with a website? What do you do? Refuse & lose the sale completely, or accept a lower profit instead?

Most people have access to the internet now so the high street has to compete. We all know the store has overheads, but surely its better to get some business than no business at all?

I was in a jewellers in LC today & asked that very question for a watch I've been looking at, but the shop refused point blank to even try to compete. He knows full well I can order online & thanks to Fedex have the watch in 24hrs.

I just cannot understand the mentality to lose a sale
apart from the overheads that they have,think of the benefits you get with a shop.,i much prefer the personal service.I bought an iron 22nd august on the net and I am still waiting for it.I wished I had paid the extra and now I would have a smooth ironed shirt.
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