Thread: How can I get my money back for goods not received from an internet shopping site?
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Old 21st August 2008, 13:57   #2 (permalink)
tenerifeteddy
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Originally Posted by samnickgodber View Post
Hi can any-one give me any advice, I ordered some sexy underware of an internet site july 7th and have still not recieved my order, they have taken the money out of my account and said it was being delivered it has not arrived and i have not been able to have any contact with the company since, after several email's to the company and with no replys i have just emailed them again to tell them to refund my account or i'm gonna take legal action, i'm so annoyed what should i do?????
If you paid by credit card, you can contact the credit card company directly and have the payment refunded. Just tell them that the goods have not been recieved and they are not answering your calls. They will do it without a quibble.

I have had to do this myself on 2 occasions in the past and have had no problems.
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